Terms and Conditions

1. Engagement of Photographer

The Client hires Full Flavour Studio ("Photographer") to provide food and commercial photography services as agreed. The Photographer will capture and deliver professionally edited images ("Work Product") based on the agreed scope of work.

The Photographer will be the sole provider of photography services for the project unless the Client informs otherwise in advance.

2. Fees and Payment

Quotation & Invoice: The total service fee will be detailed in an invoice provided upon booking.

Booking Fee (Deposit): A non-refundable deposit (typically 25-50% depending on the project scale) is required to secure and confirm the booking date. The booking date will not be held or confirmed until the deposit has been received.

Confirmation: Any enquiry or verbal confirmation without deposit payment does not constitute a confirmed booking.

Balance Payment: Full payment of the remaining balance must be made on or before the day of the photoshoot.

Expenses: Costs for specific ingredients, props, background materials, or rental equipment purchased specifically for the shoot at the Client's request will be billed to the Client.

Overtime: Any extra hours beyond the agreed time will be billed separately and must be paid before receiving the final images.

Late Payment: Late payments may incur an additional fee.

3. Client Responsibilities (Food & Product Prep)

Product Readiness: The Client is responsible for ensuring all food dishes, products, and ingredients are ready and available for the shoot.

Styling Assistance: Unless a professional food stylist is hired, the Client agrees to assist with food preparation to ensure dishes look their best (e.g., plating, freshness).

Location: If shooting on-location (e.g., at the Client's restaurant), the Client must ensure the workspace is clean and has adequate space for lighting equipment.

Food Safety: The Photographer is not responsible for food safety regulations regarding the food handled or photographed. Food used in the shoot is considered "props" and may not be suitable for consumption afterwards.

4. Photographer Responsibilities

The Photographer will perform services professionally, using high-quality equipment and utilizing professional lighting and styling techniques to enhance the food/product appeal.

While the Photographer will consider the Client’s preferences (e.g., mood board, style reference), the final artistic direction, lighting setup, and editing style remain at the Photographer’s discretion.

5. Cancellation and Rescheduling

Cancellation: The booking fee (deposit) is strictly non-refundable if the Client cancels the session.

Rescheduling: The Client may request to reschedule the session with at least 7 days’ notice. In such cases, the deposit will be transferred to the new date.

Photographer Unavailability: In the unlikely event that the Photographer is unable to perform the service due to unforeseen circumstances (e.g., illness, equipment failure), we will make every effort to reschedule the session to a mutually agreed date. If a new date cannot be agreed upon, the contract will be canceled, and a full refund of all monies paid will be issued.

6. Copyright and Licensing (Commercial Use)

Copyright Ownership: All images remain the intellectual property (Copyright) of Full Flavour Studio.

Commercial License: Upon full payment, the Client is granted a Perpetual Commercial License to use the images for business promotion. This includes:

- Website and Social Media (Instagram, Facebook, TikTok).

- Printed Menus, Flyers, and In-store signage.

- Third-party delivery platforms (UberEats, DoorDash, Menulog).

Restrictions: The Client may NOT resell the images to third parties (e.g., stock photo sites) or allow other businesses to use the images without written permission from Full Flavour Studio.

7. Image Usage & Confidentiality

7.1 Standard Promotional Usage: Unless otherwise requested in writing, Full Flavour Studio retains the right to use the images from the session for our portfolio, website, social media, and general marketing purposes.

7.2 Trade Secrets / Unreleased Products: If the subject matter involves unreleased products or secret recipes that require confidentiality until a specific launch date (Embargo), the Client must notify the Photographer in advance.

7.3 NDA Requirements: If the Client requires a formal Non-Disclosure Agreement (NDA), this must be provided before the session.

7.4 Non-Publication Fee: If the Client requests that Full Flavour Studio never use the images for its own portfolio (Buyout), a Non-Publication/Buyout Fee may apply to compensate for the marketing value.

8. Liability and Indemnity

The Client agrees to indemnify the Photographer against any claims related to the services. The Photographer's liability is limited to the total amount paid for the services. Full Flavour Studio is not responsible for any loss of profit or damage to the Client's business reputation alleged to be caused by the images.

9. Responsibility for Equipment and Property

If any damage is caused to the Photographer’s equipment during the session by the Client or their staff, the Client will be responsible for the cost of repair or replacement.

10. Delivery of Work

Timeline: Edited images will be delivered within 7-14 days via an online gallery.

Gallery Expiry: The online gallery will remain active for at least 45 days. Re-uploading after expiry may incur a service fee.

File Format: Only final edited images (High-Resolution JPEG) will be delivered. Unedited RAW files are not included in the service.

11. General Terms

Any modifications to this agreement must be made in writing. This agreement is governed by the laws of Queensland, Australia.

11.1 Updates: Full Flavour Studio may update these Terms and Conditions from time to time. The version in effect at the time of the Client’s booking will apply.

12. Acceptance of Terms

By paying the booking deposit, the Client acknowledges that they have read, understood, and agreed to these Terms and Conditions. No additional signature is required.

Privacy Policy

At Full Flavour Studio, we respect your privacy and are committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.

1. Information Collection

We collect personal and business information such as name, business name, ABN, contact details, and payment information when you book our photography services. This information is necessary to fulfill your requests, issue tax invoices, and process payments.

2. Use of Information

We use the information collected to provide you with services, process payments, and communicate with you regarding bookings, promotions, and updates related to our services.

3. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, or destruction. However, we cannot guarantee absolute security due to the inherent nature of online transactions.

4. Sharing of Information

We do not share your personal information with third parties, except when required by law or necessary to complete your transaction (e.g., payment processors).

5. Cookies and Tracking

We may use cookies to enhance your experience on our website. Cookies help us track usage patterns and improve our services. You can disable cookies in your browser settings, but this may affect the functionality of our site.

6. Data Retention

We retain your personal and business information only as long as necessary to provide our services and comply with legal requirements (such as tax record-keeping). After this period, your data will be securely deleted or anonymized.

7. Your Rights

You have the right to access, correct, or delete your personal information. If you wish to exercise these rights, please contact us using the details provided below.

8. Updates to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will take effect immediately upon posting.

9. Contact Us

For any questions or concerns about this Privacy Policy, please contact us at:

Email: fullflavourstudio@gmail.com

10. Third-Party Services

We may use third-party tools such as analytics or marketing services (e.g., Google Analytics or Meta Pixel) to better understand how users interact with our website. These services may collect anonymized data about your visit, which helps us improve the user experience. These providers have their own privacy policies, and we encourage you to review them separately.

11. Email Communication

By providing your contact information, you consent to receive service-related communications (e.g., booking confirmations, gallery delivery). You may also receive occasional promotional emails from us. You can opt out of promotional emails at any time by clicking the "unsubscribe" link or contacting us directly.

12. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will delete it promptly.